Fine bone china lighting
beautifully British made

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Deliveries

UK deliveries
Approximately 3 to 5 working days
We use the the Royal Mail to send out our small items.
We use Interlink Express, for next day delivery for our medium and large items.

UK small item: £5.00
UK medium item: £7.00
UK large item: £9.00
UK multiple items: You will be charged a flat rate of £7.00

Europe deliveries
Approximately 5 to 8 working days
We use the Royal Mail to send out our small items.
We use Interlink Express for our medium and large items.

Europe small item: £8.00
Europe medium item: £15.00
Europe large item: £22.00
Europe multiple small and medium items flat rate: £15.00
Europe multiple large items flat rate: £25.00

Rest of the World 
From 5 working days
We use the Royal Mail to send out our small and medium items.
We use Fedex for our large items.

Rest of the world small item: £10.00
Rest of the world medium item: £20.00
Rest of the world large item: £55.00
Rest of the world multiple small and medium items flat rate: £25.00
Rest of the world multiple large items flat rate: £75.00

Please note
These delivery times are subject to stock availability although it is rare for items to go out of stock. In the event that the item is out of stock we will contact you immediately. If you need your order by a certain date please email us and we will do our best to help.

Returns
We work hard to ensure your goods arrive in a perfect condition. However, if you should find any problem with your order please contact us at kathleen@kathleenhills.co.uk. You will need to return it to us within 7 days in its original condition, with all the original packaging and product tags still attached for a refund or replacement. All returned products will be credited to the original purchaser’s credit or debit card, excluding delivery costs, within 7 working days.